Fulfillment Policy

Fulfillment Policy for Coveted Prep

At Coveted Prep, we strive to provide a seamless and professional experience for our LSAT tutoring clients. Below, you will find detailed information about our fulfillment processes, policies, and commitments to ensure clarity and transparency.

1. Description of Services

We offer personalized LSAT tutoring services designed to help students achieve their highest potential. Our services include:

  • One-on-one virtual tutoring sessions tailored to individual needs.

  • Group sessions focusing on collaborative learning and exam strategies.

  • Study plans and resources specifically for Logical Reasoning, Reading Comprehension. All services are conducted online and require access to a stable internet connection and a compatible device.

2. Purchase Currency

All prices on our website are listed in USD ($). For international clients, the currency conversion is handled by your payment provider at their exchange rate.

3. Customer Service Contact Information

For questions, concerns, or assistance, you can reach us via:

  • Email: liznal0124@gmail.com

  • Phone: 630-746-4294

  • We are committed to responding to all inquiries within 1 business day.

4. Refund Policy

  • Refunds are not available for completed tutoring sessions.

  • Refunds for technical issues or scheduling conflicts will be considered on a case-by-case basis.

5. Shipping or Delivery Policy

As all services are delivered virtually, there are no shipping or physical delivery requirements. Links for session scheduling and digital resources are sent via email.

6. Cancellation and Rescheduling Policy

  • Sessions may be rescheduled with at least 24 hours' notice. Rescheduling requests made less than 24 hours before a session may result in forfeiture of the session.

  • Cancellations with 24+ hours’ notice will be eligible for a credit toward future bookings.

7. Legal or Export Restrictions

Our services are available globally. However, it is the client’s responsibility to ensure that accessing our services complies with local laws or restrictions in their region.

8. Privacy Policy

We value your privacy. Your personal and payment information is collected and used only to deliver our services. For more details, please review our full Privacy Policy on the website.

9. Business Address

For correspondence or inquiries, you can reach us at:
110 San Antonio Street, Austin, Texas, 78701

10. Terms of Promotions

  • Any discounts or promotional offers will have clear expiration dates and conditions listed.

  • Trial offers are limited to one per customer unless otherwise stated.

11. Security of Payment Information

We comply with PCI standards to protect your payment information. All transactions are processed securely via Stripe, and our website uses HTTPS to ensure safe communication.

12. Accepted Credit Cards

We accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover
    Credit card logos are displayed at checkout for your convenience.